Contact Our Support Specialists
Need help? Our support team is ready to assist with account questions, verification, technical issues or general feedback. Contact us via live chat inside your account, by email or by phone and we will reply promptly. For account-related matters please have your ID and account details ready; for technical faults include a brief description and screenshots where possible. We're here to help and will work with you to resolve any issue quickly and clearly.
| Department | Contact |
|---|---|
| Customer support (email and live chat) | [email protected] - in-account live chat and email |
| General enquiries (corporate) | [email protected] - corporate and billing enquiries |
| Affiliate enquiries (partners) | [email protected] - partner programme enquiries |
| Phone (UK office) | +44 20 7946 4821 - sales and phone support |
| Working hours | Mon-Fri, 09:00-21:00 - live chat 24/7 for urgent issues |
Contact Us by Email
Email is the preferred contact method for detailed requests, account-related issues, or any situation requiring documentation. When contacting us, please use [email protected] and include a clear subject line, your account username, and up-to-date contact details. Providing concise information and attachments helps us process queries faster and avoids unnecessary delays.
Contact Form
Response Time
Support is available via live chat around the clock. Most inquiries are answered within one business day, while more complex issues may take longer depending on their nature. When contacting the team, include the relevant details so they can review your request and provide an appropriate response.
Feedback
Have an idea for making OrionsBet easier to use? Share your feedback, suggestions or ideas with our team. Whether it is about finding games, managing your account or using the site on mobile, we review feedback carefully. Your input helps us improve the service and make the website easier to use for everyone.