Terms and Conditions

These Terms and Conditions describe the rules for using Orionsbet Casino and explain the relationship between you and us when you create an account or use the platform. By using Orionsbet Casino, you agree to follow these terms and any rules that apply to a particular service or promotion. Please read them before you register and return to them if you need to check how your account is managed.

Account responsibilities

You are responsible for providing accurate information when you register and for keeping it up to date. You must keep your login details private and tell us promptly if you suspect that someone else has accessed your account. You are responsible for activity on your account unless we determine that it resulted from unauthorised access.

We may ask you to verify your identity, age, address or payment details. We may restrict account activity while checks are in progress. Only you may use your account; it must not be shared, transferred or used on behalf of another person.

Eligibility requirements

You must be at least 18 years old and meet any other eligibility requirements that apply where you are located. Our services are not available in every location. You must not access the platform from a place where its use is prohibited or restricted.

We may decline a registration, request further information or close an account if eligibility requirements are not met. You are responsible for understanding the rules that apply to you before using the platform.

Acceptable platform use

Use Orionsbet Casino fairly and only for your own lawful activity. You must not provide false information, interfere with the platform, exploit errors or use methods intended to conceal your location or identity. We may review activity where we reasonably suspect misuse, fraud or a breach of these terms.

Where necessary, we may suspend or close an account, cancel affected activity or withhold a transaction while we investigate. Account limits and responsible-use tools are available to help you manage your activity. Any limits you set should be treated as part of your account controls.

Bonuses and promotions

Promotions may have separate eligibility rules, wagering requirements, expiry periods and restrictions. Check the terms of an offer before taking part. Unless a promotion states otherwise, we may refuse or remove a bonus where its terms have not been met or where activity indicates misuse. We may change or end a promotion in line with its published terms.

Deposits and withdrawals

You must use payment methods that you are authorised to use. Available methods, transaction limits and processing times are shown in the relevant payment area and may differ by method. Deposits and withdrawals may be subject to account verification, payment checks and any applicable account restrictions.

We may request supporting documents before processing a withdrawal or pause a transaction while we check account activity. A withdrawal can only be made from an eligible balance. Any bonus balance remains subject to the terms of the promotion under which it was issued.

Dispute resolution

If you have a concern about your account, a transaction or a decision we have made, please contact customer support and provide enough detail for us to review it. We will investigate and explain our response. If you disagree with the outcome, you may ask us to review the matter again through our complaints process.

Changes to these terms

We may update these Terms and Conditions to reflect changes to the platform, our procedures or applicable requirements. The current version will be available on Orionsbet Casino. Where a change materially affects your use of the platform, we will take reasonable steps to bring it to your attention. Your continued use after updated terms take effect means you accept them.